Causes of paper jams. Gently push the carriage to the left and then to the right. Choose ‘Refresh’ to update the list. Load paper and resume the print job If the paper tray is empty, load more paper into the paper tray. The Virtual Agent is currently unavailable. The presence of an E , however, does not affect the meaning of the blinking lights, and can be disregarded for troubleshooting purposes.
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Replace the problem cartridge. Check for obstructions under and around the carriage. Clean the problem cartridge contacts.
Example of a power module. The ‘problem’ cartridge is identified either by a computer message or by the Start Copy lights.
HP Photosmart C All-in-One Printer series – Driver Downloads | HP® Customer Support
Also, the product does not respond when you press the Scan button. Reset the power module Disconnect the power cord from the rear of the product. Europe, Middle East, Africa.
Align the cartridges After the product prints a cartridge alignment sheet, follow these steps to align the cartridges.
Push the power cord into the electrical outlet to make sure that the connection is secure. Lift the scanner lid, and place any document on the scanner glass. Issue The cartridge cannot be inserted into the carriage during initial installation or after being replaced. Test the All-in-One Repeat the steps of the print or scan task that caused the original error condition and pattern of blinking lights.
Select your operating system, and then follow the steps to restart the computer for your operating system. Please enter a Product Number to complete the request. Check the paper There are several paper-related problems that can cause the Check Paper light to blink. If a computer message indicates a specific cartridge, that is the problem cartridge. Make sure that the All-in-One is plugged in Follow these steps to make sure that the power cord is connected to the rear of the product and plugged into an electrical outlet.
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This document applies to the following products: The Custom Paper Size window opens. The carriage moves into the access area on the right, unless there is an obstruction.
Blinking Lights on the HP PSC 1500 and Photosmart C3100 All-in-One Printer Series
Check the electrical contacts for debris. Clear the jam from the front of the All-in-One Press the Power button to turn on the product, if the product is not already on. If the electrical outlet works, but the product still does not turn oncontinue to the next solution.
Experiencing frequent or recurring paper jams? H; the print driver settings Follow these steps in the order given to change the print driver settings. Removing and reinstalling the cartridge might help.
Use genuine HP print cartridges to ensure good quality. If the test page does not printcontinue with the next solution.
HP Photosmart C All-in-One Printer series | HP® Customer Support
Create a custom paper size only if the correct paper size is not an option. Restore the connection between the All-in-One and the computer Follow these steps to make sure that the product is communicating with the computer. Press osc on the problem cartridge to release it, and then pull it towards you to remove it.