Disabling the modem and downloading new drivers seems to have repaired the problem. Back to Windows Vista forum 63 total posts Page 1 of 3 01 02 03 Next. I’m inclined to agree with the comment above me that you just need drivers. That’s exactly how I did it and worked for me I restarted the computer and everything was back to normal. Same problem with audio; same fix disabling modem works.

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The computer you’re having issues with is running XP. She can’t hear her music or UTube, but video works great. I hope a fix is in the works!! Typically, advice is given to uninstall and reinstall the audio card – sometimes recommending physical removal and reinsertion of the card or even its replacement – or reinstallation of the sound card drivers or installation of entirely new drivers for the card.

That really worked for me. Thanks again for doing the leg-work on this fix! I know you mentioned this, but try visiting the Dell site and installing the updated audio driver for your particular model. After taking your advice, what was different for me was that even though I selected the “remove files” when uninstalling the drivers for my modem and audio, it re-installed them anyway after I rebooted.


But it could well be that it’s automatically redetected. I have a new Inspiron and am still having this same issue.

However, if I went to the speaker icon on the bottom right there was a x on the speaker indicating it was not working. CNET’s Forum on Windows Vista is the best source for finding help or troubleshooting advice from a community of experts.

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Hey out there, can you please help a techno-phobe? Track this discussion and email me when there are updates. That’s exactly how I did it and worked 604m me I restarted the computer and everything was back to normal.

I used the same driver as the links on this forum for the Sigmatel driver and no luck. The first step, ALWAYS, is to check and make sure that the right sound device is selected as default in audio device setup.

The system automatic downloaded the driver for sigmatel HD Audio. Of course, make sure you don’t inspiiron the modem or if you do, troubleshoot reinstalling that while not affecting the audio. Please try again now or at a later time.

Wilkinson June 3, 9: Check the device manager. Just reloading Windows isn’t enough. Sometimes users are told they will have to reinstall Windows.



I have a dell inspiron with sigmatel audio. Great find – this worked for my Dell Dimension E Typically, in the case of this problem, something like “modem line 0 playback” has replaced the proper audio device as the default.

I found out why. Make sure that “Laptop Stereo Speakers” is selected. Sorry, there was a problem flagging inspron post. Yes, I rebooted after install.

You are reporting the following post: I know it’s a crummy laptop, but we’re trying to band aid it until she graduates and buys herself a better one. Even after that the sound wouldn’t work.

No sound on Dell Inspiron m

As you suggested I uninstalled both the sound and modem drivers. Let us mess with our computers a little!

The issue and most likely solution has not changed much since or earlier, when I first encountered it as a novice.